Privacy Policy 990k3

990k3 ("we", "Platform") is committed to protecting the privacy of every member who uses our services. This Privacy Policy explains how we collect, use, store and protect your personal information when you browse our website, register an account, make transactions, or interact with any part of the 990k3 platform.

This document is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take every aspect of data protection seriously and continually strive to ensure your information is managed transparently, securely, and responsibly.

This Privacy Policy applies to all users of the 990k3 platform, including visitors without an account, registered members, and those accessing the platform via our mobile app. By continuing to use this platform after any updates to this policy, you are deemed to have agreed to the latest terms stated.

990k3 collects information in two main categories — information you provide directly to us, and information collected automatically while you use the platform.

Information you provide directly:

• Full name as shown on a valid identity document.
• Identity card or passport number for KYC verification purposes.
• Active email address and mobile phone number.
• Date of birth to verify that you meet the minimum age requirement.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• Current residential address for identity verification purposes.

Information collected automatically:

Every piece of data collected by 990k3 has a clear and controlled purpose. We use your information for the following:

• Account Management: To create and verify your account identity, process registration, and ensure login security.
• Transaction Processing: To manage deposits, withdrawals, and all financial activities on the platform accurately and promptly.
• KYC Verification: To fulfil applicable legal and anti-money laundering (AML) regulatory requirements.
• Customer Service: To provide effective and responsive technical support and complaint resolution.
• Platform Security: To detect and prevent fraud, unauthorised access, account abuse, and other illicit activities.
• Product Improvements: To analyse usage patterns and improve platform design, game performance, and overall user experience.
• Service Communications: To send important notifications regarding your account, transactions, security updates, and relevant promotional information (subject to your preferences).
• Legal Compliance: To comply with any legal obligations, court orders, or requests from legitimate authorities.

990k3 will not use your data for any purpose beyond those stated above without obtaining your consent first. You may opt out of marketing communications at any time through the notification settings in your account.

990k3 takes a very strict approach to data sharing. We does not sell, does not rent, and does not trade your personal data to any party for their own commercial purposes.

However, there are limited situations where we may need to share certain information:

• Trusted Service Providers: Technical partners such as payment processors, game software providers, and cloud services that help us operate the platform. All such parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
• Legal Compliance: If required by Malaysian law, a valid court order, or an official request from a law enforcement agency.
• Fraud Prevention: Sharing information with identity verification and fraud prevention service providers to protect the security of all platform members.
• Business Transfers: Should 990k3 be involved in a merger, acquisition, or asset transfer, user data may be transferred as part of that process. You will be notified in advance before your data becomes subject to a different privacy policy.

Your data security is the highest priority at 990k3. We continuously invest in the latest security infrastructure to ensure your information is always protected against evolving threats.

Security measures we implement include:

• Transit Encryption: All communications between your browser or app and 990k3 servers are secured with TLS 1.3 encryption and a 256-bit SSL certificate.
• Storage Encryption: Sensitive data such as banking information and identification numbers is stored in encrypted form (encrypted at rest) in secure data centres.
• Internal Access Controls: Only staff who require access to specific data to perform their duties are permitted. All access is logged and continuously monitored.
• 24/7 Monitoring: Intrusion detection systems (IDS) and active security monitoring operate around the clock to detect any unusual activity.
• Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits conducted by certified cybersecurity firms.
• Two-Factor Authentication: 2FA is available for all members to add an extra layer of security to your account.

While we take all reasonable precautions, no digital security system can be guaranteed 100% foolproof. In the event of a data security breach that affects your information, we will notify you and the relevant authorities within the timeframe required by law.

990k3 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as the platform will not function properly without them.
• Preference Cookies: To save your preferences such as language, time zone, and display layout so you do not need to reconfigure them each time.
• Analytics Cookies: Helps us understand how users interact with the platform through aggregated usage data that does not personally identify individuals.
• Security Cookies: Used to detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the 990k3 platform.

As a 990k3 member, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA), which we fully respect:

Your personal data is stored on secure servers located in certified data centres. 990k3 ensures all data is handled in accordance with established security standards regardless of the physical server location.

Data Retention Period:

• Active account data is retained for the duration your account remains active plus 7 years after closure, to meet financial and tax legal requirements.
• Transaction logs and financial records are retained for a minimum of 7 years as required by Malaysian law.
• Customer support communication data is retained for 3 years for reference and quality improvement purposes.
• Non-identifiable analytics data may be retained longer for product improvement purposes.

Once the designated retention period has expired, data will be securely deleted or anonymised so that it can no longer be linked back to you.

The 990k3 platform may contain links or integrations with third-party services such as game providers, payment processors, and support platforms. Please be aware that once you leave our platform and access any third-party site or service, our Privacy Policy no longer applies.

Each third-party service integrated with the 990k3 platform has its own privacy policy governing how your data is handled. We encourage you to read the relevant provider's privacy policy before engaging with their services.

990k3 is not responsible for the privacy practices or content of third-party websites. Your choice to use third-party services is entirely at your own discretion and risk.

990k3 is a platform that restricted to users aged 18 and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that data belonging to a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account. If you believe a child has registered an account on our platform, please contact our support team immediately so that appropriate action can be taken without delay.

990k3 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle your data.

You will be notified of any significant changes through:

• Email notice sent to your registered address at least 14 days before the changes take effect.
• In-platform notice displayed upon your next login.
• Updates the "Last Updated" date shown at the top of this document.

Your continued use of the 990k3 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the 990k3 privacy team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly on our platform for immediate assistance.
• Privacy Email: [email protected] — for enquiries related to personal data and PDPA rights.
• General Support Email: [email protected] — for all general enquiries related to your account and the platform.

For requests related to personal data rights, please include your full name, account number, and clear details of your request so we can process it accurately and efficiently. We are committed to responding within 30 calendar days for all privacy rights requests.

If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection (JPDP) Malaysia or any other competent authority.